FAQ

Does each shipment include tracking information?

For customers shopping with scrubdaddy, the governing rule is clear: tracking activity can appear after a short carrier-system delay; additionally, a tracking number is provided after the order ships.

What is the cancellation deadline?

Customers dealing with scrubdaddy should understand that a dispatched purchase is handled under the Refund Policy; where relevant, cancellation may be requested before shipment.

Are no-reason returns and exchanges available?

The documented approach of scrubdaddy is as follows: the merchant funds authorized return shipping for both voluntary returns and product or fulfillment problems; at the same time, the return and exchange window remains open for 30 days after the order is received.

What can customers shop here?

Customers dealing with scrubdaddy should understand that the available assortment covers scrubbers and sponges, cleaning solutions, mops and cleaning wands, cleaning accessories and refills, cleaning bundles and kits, branded merchandise; as a related safeguard, verified specifications, materials, care directions, and safety information appear on the applicable product page.

What is the processing and transit estimate?

The documented approach of scrubdaddy is as follows: orders generally require 1-2 business days for handling; for completeness, the carrier delivery estimate is 4-6 business days once shipped.

Which cards and currency are supported?

Customers dealing with scrubdaddy should understand that checkout supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; additionally, prices, charges, and refunds are processed in USD; additionally, applicable sales tax is calculated according to law.

What are the support channels and hours?

For customers shopping with scrubdaddy, the governing rule is clear: support is available at rbonnie681248@gmail.com and 512-554-2431; where relevant, the support schedule is Monday to Friday, 9:00 AM–5:00 PM in America/Los_Angeles.

Where does the store deliver?

To state the position of scrubdaddy precisely, every United States order includes free standard shipping; where relevant, orders currently ship only within the United States.

What cannot be returned merely for convenience?

To state the position of scrubdaddy precisely, custom goods, clearance and Final Sale products, gift cards, and opened intimate or hygiene-sensitive merchandise cannot be returned without cause; for completeness, quality and fulfillment claims are preserved regardless of the voluntary-return exclusions.

Where and when will refunded funds be returned?

For practical purposes when ordering from scrubdaddy, the customer's bank controls the final account-posting date; for completeness, approved funds go back to the original payment method in 5-10 business days.

Store Identity and Return Address

In administering this policy, scrubdaddy confirms that email support is available at rbonnie681248@gmail.com; as a related safeguard, this website is operated for customers by scrubdaddy; where relevant, the complete physical address, also used for approved returns unless written instructions say otherwise, is 42021 Cherrylawn Ct, Canton, Michigan, 48187, United States; additionally, the store telephone number is 512-554-2431.