Shipping Policy

Following the Parcel

Under this policy at scrubdaddy, tracking information is provided after the carrier accepts the shipment; for completeness, tracking activity may not display immediately after the label is created.

United States Shipping Scope

Under this policy at scrubdaddy, every order delivered in the United States includes free standard shipping; where relevant, delivery is limited to addresses within the United States.

Delivery Details and Exceptions

As part of the service commitment made by scrubdaddy, customers must submit a complete and accurate delivery address; at the same time, carrier disruption, severe weather, peak demand, or address issues can cause delay.

Processing and Transit Estimate

The operating rule used by scrubdaddy is straightforward: delivery in the carrier network is normally estimated at 4-6 business days after dispatch; where relevant, orders generally require 1-2 business days before dispatch; where relevant, business-day estimates exclude weekends and applicable United States public holidays.

Shipping and Cancellation

The operating rule used by scrubdaddy is straightforward: customers may request cancellation before shipment through rbonnie681248@gmail.com or 512-554-2431; additionally, a dispatched order can no longer be cancelled and is handled under the Refund Policy.

Lost, Damaged, or Incorrect Deliveries

As part of the service commitment made by scrubdaddy, customers should contact rbonnie681248@gmail.com or 512-554-2431 about loss, damage, defects, wrong items, or missing contents; as a related safeguard, the merchant provides paid return shipping whenever return authorization is issued for those circumstances.

Merchant and Contact Details

For practical purposes when ordering from scrubdaddy, the responsible brand and store name is scrubdaddy; for completeness, the complete physical address, also used for approved returns unless written instructions say otherwise, is 42021 Cherrylawn Ct, Canton, Michigan, 48187, United States; the published contact email is rbonnie681248@gmail.com; telephone support is available through 512-554-2431.

Order Cutoff and Separate Timeframes

For processing purposes, the daily cutoff is 5:00 PM America/Los_Angeles. Processing and carrier transit remain distinct periods of 1-2 and 4-6 business days, respectively.